Privacy Policy

Effective date: October 27, 2026

Who We Are

Tugboat Toy Company LLC operates tugboattoycompany.com from Boston, Massachusetts. This policy explains what information we collect through our website and how we use and share it.

Information We Collect

When you place an order, subscribe, or contact us, we may collect information such as your name, email address, billing and shipping address, order details, and the contents of your message. Payments are processed by the payment provider shown at checkout. Please review that provider’s privacy policy for information about how it handles payment details. Our website platform and connected services may also collect technical information, such as browser or device data and information collected through cookies. The information collected depends on the website features and services enabled.

How We Use Information

We use information to process and deliver orders, manage subscriptions, respond to questions, maintain and improve our website, and meet record keeping or legal requirements. If you sign up for marketing emails, we may use your email address to send them. You can unsubscribe using the link in those emails.

When We Share Information

We share information with service providers when needed to operate our business. These may include our website platform, payment processors, shipping providers, email services, and analytics services, depending on which tools we use. We may also disclose information when required by law or when necessary to protect our business, customers, or website.

Cookies and Website Data

Our website and connected services may use cookies or similar technologies to operate the site and, if enabled, understand how visitors use it. You can manage cookies through your browser settings and any cookie controls available on the website.

How Long We Keep Information

We keep information for as long as needed to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, and meet legal obligations.

Your Choices

You can unsubscribe from marketing emails at any time. To ask a question about your personal information or request a change, contact us at hello@tugboattoycompany.com. We will respond as required by applicable law.

Contact Us

For questions about this Privacy Policy, contact Tugboat Toy Company LLC at hello@tugboattoycompany.com.